***OUR WEB STORE WILL BE CLOSED FROM FRIDAY 10TH AUGUST UNTIL TUESDAY 28TH AUGUST***
OUR WEB STORE WILL BE CLOSED BETWEEN FRIDAY 10TH AUGUST AND TUESDAY 28TH AUGUST WHILE WE TAKE A SHORT HOLIDAY.
WHILST WE ARE AWAY ORDERS FOR BLOOD CAN BE PLACED WITH ANY OF OUR UK STOCKISTS. DETAILS OF OUR UK STOCKISTS CAN BE FOUND ON THE FRONT PAGE OF THE WEBSITE.
ANY ORDERS PLACED DURING OUR CLOSURE WILL NOT BE PROCESSED BUT WE WILL CONTACT YOU TO DISCUSS OPTIONS OF CANCELLING OR DELAYING SHIPMENT UNTIL OUR RETURN.
New products are coming soon!
Yes. The website is hosted by GoDaddy and all of the personal information is stored and used correctly. Payments are processed through PayPal so we never see any of your sensitive card details and nor does anyone else.
Currently no, sorry. Orders can only be accepted via the website shop from within the UK. However Customers from outside the UK can just email us and we'll do the rest.
Our aim is that orders placed before 2pm will be despatched same day on a 'next-working day' UPS service (two working days for Highlands & N.I.) N.B. UPS working days are Mon-Fri 08:00-18:00. Deliveries required on Saturdays must be ordered direct and not on the website.
Orders placed after 2pm will be processed during the following working day.
We use UPS to deliver our shipments, unless Royal Mail Special Delivery is more appropriate based on the size/weight of a parcel. The Mainland UK UPS service is 'by the end of the next working day'. If you require a guaranteed AM or Saturday delivery please contact us before placing the order.
Yes, we issue a VAT Invoice for every order received, which will either be sent in the parcel with the Goods, or it will be emailed to you as a pdf. The Invoice will be addressed to the name you provide at the time of ordering.
Orders placed on the website are paid through PayPal.
If you want to pay by another method then contact us by email and we will email you an Invoice which you can pay by card or by BACS bank transfer.